Aftermarket Automotive Case Study
Transforming Visibility Through Advanced Technology
A leading aftermarket automotive company partnered with Atech to modernize its logistics network — implementing advanced scan technology and TMS integration to achieve 100% real-time visibility across thousands of daily shipments.
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The Challenge
With thousands of daily shipments, the company struggled to maintain real-time visibility due to manual tracking processes and limited performance insights.
Lack of Network Visibility
Unable to track shipments in real-time across distribution centers, retail partners, and customers nationwide.
Manual Tracking Processes
Manual systems led to delays, missed updates, and inability to proactively address delivery issues.
Limited Performance Metrics
Lacked insight into key performance indicators and data needed for continuous improvement and decision-making.
Customer Satisfaction Issues
Poor visibility created delivery disputes and increased customer service inquiries, impacting satisfaction levels.
The Atech Solution
Atech implemented a proprietary Transportation Management System with comprehensive scan technology enabling full shipment visibility and traceability across all facilities, routes, and customers.
Digital Documentation
Every pickup and delivery digitally documented with photo capture for accountability and proof of service.
The Results
Through Atech's TMS platform and scanning technology, the company achieved unprecedented visibility and control over its logistics operations.
100% Real-Time Visibility
Achieved complete real-time visibility across entire transportation network with full shipment traceability.
Reduced Delivery Disputes
Significant reduction in delivery disputes and customer service inquiries through photo documentation and tracking.
Enhanced Performance Tracking
Automated KPI monitoring and photo data enabled continuous improvement and data-driven decision making.