Building Material Supply Case Study
Driving Sales Growth Through Reliable Deliveries
A national wholesale building material supply company partnered with Atech to eliminate delivery delays and improve customer satisfaction — transitioning to a dedicated fleet model that achieved 99% on-time performance and enabled sales growth.
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The Challenge
In-house transportation operations created rising challenges with driver recruitment, retention, and equipment management that caused delivery delays and customer dissatisfaction. ⏰
Delivery Delays
Driver shortages and equipment management issues created delivery delays that disrupted customer operations and reduced satisfaction.
Driver Recruitment Challenges
Difficulty recruiting and retaining qualified drivers created operational instability and service inconsistency.
Equipment Management Burden
Managing an in-house fleet consumed resources and diverted focus from core business operations and customer service.
Customer Dissatisfaction
Inconsistent delivery performance threatened customer relationships and limited the company's ability to drive sales growth.
The Atech Solution
The distributor partnered with Atech to leverage our dedicated fleet model and proprietary transportation management system, streamlining operations and improving delivery performance.
99% Delivery Reliability
With a 99% on-time delivery rate, Atech ensured products arrived exactly when needed, keeping inventory stocked and customers satisfied.
The Results
Through Atech's dedicated fleet partnership, the building material supplier achieved exceptional delivery performance and customer satisfaction improvements.
99% On-Time Delivery
Achieved 99% on-time delivery rate, ensuring products arrive exactly when customers need them for their operations.
Enhanced Customer Satisfaction
Improved delivery consistency strengthened customer relationships and enabled the company to focus on driving sales growth.
Streamlined Operations
Eliminated internal transportation management burden, allowing teams to concentrate on core business activities and customer service.